ADK Hospital porter app
Development of a QR-based porter and helper request app
A web app for requesting porters and helpers at ADK Hospital.
Staff scan the nearest QR code to raise a request, so the request already knows where it came from — no one types a ward name or describes a location down a phone line. Supervisors see requests as they arrive and assign staff to them from the app.
Every request is recorded, which gives the department something it did not have before: a record of how long requests wait and how they are distributed. That turned out to be the more valuable half. Dispatch fixes today's problem; the log is what tells the department where it is actually short-staffed.